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Job Posted On: 30-11-2016

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QA & Customer Relationship Manager Share on Facebook
No. of Vacancies:-
Job Responsibilities:-
Round visit in the outlet to check Product Quality & Freshness/ Promo tag/ Price tag/ shelve tags/ display/cleanliness/ product quality
Increase new loyal base by issuing loyalty cards to new consumers (achieve daily target given by S/O (CRM)
Influence the customer to increase basket
Increase loyalty transaction in coordination with POS operator
Increase shopping frequency of high value customers
Assist consumers on membership card related problem/activation
Report all consumer cases (feedback, complaints, requirements etc.)
Verify data of existing consumers (name, postal address, phone no, base outlet etc.)
Lapsed customer reactivation through phone call
Checking the point redemption register book
Basket check (problem in bill & POS operator efficiency check)
Collection of unavailable product information
Conduct consumer survey at outlet level
Education Requirement:-
Business Graduate /
B.Sc (Chemistry, Biology, Botany, Zoology, Math, Agriculture, Animal Husbandry. /
M.Sc (Chemistry, Biology, Botany, Zoology, Math, Agriculture, Animal Husbandry) from any reputed university.
Technical/Professional Requirements:-
Experience Requirements:-
At least 1 year(s)
Additional Job Requirements:-
Minimum 1 year working experience in relevant work
Well mannered, well behaved and well rounded.
Highly energetic physically and mentally
Team player
Analytical, decision maker, planner
Tech savvy
People oriented
Process oriented
Good speaker
Number player
Target oriented
Responsible and matured
Commercial and professional both
Qualification and training required:
Applicants who have work experience in retail chains, familiar with commercial, sales and marketing will get priorities.

Salary Range:-
Job Location:-
Apply Instructions:-


Application deadline ::

26 -Dec -2016 ( 2 Days Left )

Head office: Novo Tower, Level-8, 270, Tejgaon I/A, Dhaka-1208, Bangladesh.

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